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West Waters Pressure Washing LLC (“West Waters Pressure Washing,” “we,” “our,” or “us”) respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit a service inquiry, request a free estimate, interact with our advertisements, or contact us through other channels, including Facebook and Instagram lead forms. By submitting your information to us, you acknowledge that your information will be handled as described in this Privacy Policy.

We may collect personal information that you voluntarily provide when requesting information about our pressure washing and exterior cleaning services. Depending on how you contact us, this information may include: Contact information: Your name, email address, and telephone number. Location information: Your ZIP code, city, property address, or other location details necessary to determine whether your property falls within our service area. Service inquiry information: The services you are interested in, property details, project descriptions, preferred scheduling dates, and information needed to prepare an estimate. Communications: Information contained in messages, emails, telephone conversations, and other communications you have with us. Photographs and attachments: Images or other information you voluntarily provide to help us understand your property’s cleaning needs. We collect only the information reasonably needed for the purposes described in this policy.

We may advertise our services on Facebook, Instagram, and other Meta platforms. These advertisements may include lead forms that allow you to submit your contact information without leaving the platform. If you complete a Meta Instant Form or another advertising lead form, we may receive the information you submit, such as your name, email address, telephone number, ZIP code, and requested service details, depending on the fields included in the form. We use this information to: Respond to your inquiry and provide information about our services. Contact you regarding a requested estimate. Determine whether your property is within our service area. Discuss your cleaning needs and potential scheduling. Follow up on your inquiry where appropriate. Meta processes information in accordance with its own privacy policies and terms. Your use of Facebook or Instagram is also subject to the applicable terms and privacy policies of those platforms. Submitting a lead form does not automatically enroll you in recurring promotional email or text message campaigns.

We may use your personal information for the following purposes: Responding to inquiries: To answer questions and follow up on requests for information or estimates. Providing estimates: To understand your property and requested services so we can assess your needs. Scheduling services: To coordinate appointments and provide residential or commercial pressure washing and soft washing services. Customer communications: To communicate about estimates, appointments, service updates, and customer support. Service area verification: To determine whether we can provide services at your property. Business operations: To maintain appropriate records, manage customer relationships, and improve our services. Advertising measurement: To understand the effectiveness of our advertising and improve future marketing efforts. Legal and security purposes: To protect our business, address disputes, prevent fraud, and comply with applicable legal obligations. We do not intentionally use information submitted for a specific service inquiry for unrelated purposes without appropriate notice or consent where required by law.

We may disclose personal information in limited circumstances, as described below. Service providers: We may share information with third-party providers that help us operate our business, such as website hosting companies, communication tools, customer management systems, scheduling services, and other technology providers. Advertising platforms: When you submit a lead form through Facebook, Instagram, or another advertising platform, information may be processed by that platform and provided to us so we can respond to your inquiry. We may also use advertising reporting tools to measure campaign performance. Professional advisers and legal authorities: We may disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights, or address suspected fraud or security issues. Business transactions: Information may be transferred in connection with a merger, acquisition, restructuring, or sale of business assets, subject to applicable law. We do not sell your personal contact information to third parties for their independent marketing purposes. We do not authorize service providers to use personal information received from us for purposes unrelated to the services they provide on our behalf, except as otherwise permitted by law.

Our website or third-party services may use cookies, analytics tools, pixels, or similar technologies to support website functionality, understand visitor interactions, and measure advertising performance. Depending on the tools implemented, these technologies may collect technical information such as IP address, browser type, device information, pages visited, referring websites, and interactions with website content or advertisements. We may use information from these technologies to understand how visitors find our business, evaluate the effectiveness of our marketing, and improve our website and services. The specific technologies used may change over time. Where required by applicable law, we will provide appropriate notices and choices regarding cookies, targeted advertising, or other tracking technologies. You may be able to restrict cookies through your browser settings. Certain website features may not function as intended if some cookies are disabled.

We may contact you to respond to a quote request, discuss services, arrange an appointment, or provide information directly related to an inquiry you submitted. We may also send promotional communications where permitted by applicable law and consistent with your choices and any required consent. You may request to stop receiving promotional communications by contacting us using the information provided in this policy. Marketing emails may also include an unsubscribe mechanism. If we send marketing text messages or make marketing calls, we will follow applicable consent and opt-out requirements. You may withdraw consent for marketing communications at any time, subject to applicable law. Opting out of promotional communications does not prevent us from sending necessary communications relating to an existing service request or appointment where permitted by law.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including responding to inquiries, preparing estimates, providing services, maintaining business records, resolving disputes, and meeting legal obligations. Information that is no longer reasonably necessary for these purposes may be deleted or deidentified, subject to applicable legal and operational requirements. Retention periods may vary depending on the nature of the information and the circumstances in which it was collected.

We take reasonable measures designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction. These measures may include limiting access to personal information and using appropriate administrative and technical safeguards. However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, and you provide information at your own risk.

Depending on your state of residence and applicable law, you may have certain rights concerning your personal information. These rights may include the ability to: Request confirmation of whether we process your personal information and request access to that information. Request correction of inaccurate personal information. Request deletion of certain personal information. Request a copy of certain personal information in a portable format, where applicable. Opt out of certain processing activities, such as targeted advertising or the sale of personal information, where applicable. Withdraw consent where processing is based on consent. To submit a privacy request, contact us by telephone at (727) 355-1872 or through the contact form on our website at https://www.westwaterspressurewashing.com. We may need to verify your identity before responding to certain requests. We will review and respond to requests in accordance with applicable law. Certain information may be retained where permitted or required by law, including information necessary to complete a transaction, maintain required records, or resolve disputes. We will not unlawfully discriminate against you for exercising any privacy rights available to you under applicable law.

Our website and advertisements may link to or operate through third-party websites, social media platforms, or other online services. These third parties may collect or process information under their own privacy policies and terms. West Waters Pressure Washing LLC does not control the privacy practices of third-party services and encourages you to review their policies before using them. For information about how Meta handles personal information, please review the Meta Privacy Policy: https://www.facebook.com/privacy/policy/

Our website and services are intended for adults and are not directed toward children under the age of 13. We do not knowingly collect personal information directly from children under 13 through our website or lead forms. If we become aware that we have collected such information in circumstances where collection is not permitted, we will take appropriate steps to address it.

West Waters Pressure Washing LLC operates in Florida and seeks to handle personal information in accordance with applicable privacy and consumer protection laws. Certain privacy laws provide eligible consumers with additional rights regarding their personal information. The availability of these rights depends on the applicable law and the circumstances of the business and data processing. Nothing in this Privacy Policy is intended to limit any rights you may have under applicable law.

We may update this Privacy Policy from time to time to reflect changes in our business, website, advertising practices, service providers, or applicable legal requirements. When we make changes, we will post the revised policy on our website and update the Effective Date above. We encourage you to review this page periodically to remain informed about how we handle personal information.

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us: West Waters Pressure Washing LLC Website: https://www.westwaterspressurewashing.com Telephone: (727) 355-1872 Website contact form: https://www.westwaterspressurewashing.com We will review your inquiry and respond as appropriate under applicable law.